Shipping policy

At ZvyMart, we aim to provide a smooth and reliable shipping experience for all our customers.

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## Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

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## Shipping Time
Estimated delivery time is 5–10 business days depending on your location.

Please note that delivery times are estimates and may vary due to external factors.

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## Shipping Charges
Shipping costs (if applicable) will be calculated and displayed at checkout before completing your order.

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## Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your delivery status.

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## Delays
While we strive to deliver your order on time, delays may occur due to:

- High order volumes  
- Weather conditions  
- Customs clearance  
- Carrier delays  

We appreciate your patience in such situations.

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## Incorrect Address
Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

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## Lost or Stolen Packages
ZvyMart is not responsible for lost or stolen packages once they have been marked as delivered.

If you face such issues, please contact your local courier service.

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## Contact Us
If you have any questions regarding your order or shipping, feel free to contact us:

📧 zvymart@gmail.com